HOW DO I INITIATE A RETURN OR EXCHANGE?

STEP 1 Tell us what’s up. Let us know which item/s you would like to return or exchange by clicking here.

STEP 2 Please include a copy of the packing slip in the returned package.

STEP 3 Ship it here:

Basic Outfitters Returns Dept

1411 Broadway

2nd Floor

New York, NY, 10018

STEP 4 Once we receive and process your return, we’ll send you an email confirmation.

Please keep in mind in can take up to 15 days to process a refund or exchange order from the time we receive your return.

For our returns/exchanges policy, click here.

*All return shipping costs associated with any return or exchange will be the responsibility of the customer. 

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