STEP 1 Tell us what’s up. Let us know which item/s you would like to return or exchange by clicking here.
STEP 2 We’ll shoot you an email back with an RMA packing slip to use to send back the garments. Please include a copy of the RMA packing slip or order number in the package. We appreciate it.
STEP 3 Ship it here:Basic Outfitters Returns Dept
STEP 4 Once we receive and process your return, we’ll send you an email confirmation.
Please keep in mind in can take up to 15 days to process a refund or exchange order from the time we receive your return.
For our returns/exchanges policy, click here.
For international returns/exchanges, click here.
*All return shipping costs associated with any return or exchange will be the responsibility of the customer. First time customers will be provided a pre-paid return label in order to make an exchange.