We know you will love your Basic Outfitters product, but in the event that you are not completely satisfied, we will issue a full credit on returns processed within 30 days of purchase.
Please Note, you may not return any individual items purchased in any of our Create-A-Drawers. You may return the full Drawer or exchange any of those items for any equivalent item in that category.
Please note that all items sold under a sale promotion will not be eligible for returns or exchanges.
All returned garments must be unworn, unwashed, undamaged and in their original packaging.
Here’s How It Works:
Please e-mail us at email@example.com to initiate your return. Provide your order or reference number and the items you would like to return/exchange.
We will e-mail you your shipping label.
Return items in recycled Basic Outfitters packaging or something similar and include a copy of the original packing slip with Order Number.
Once we have received and processed your return, you will receive an e-mail confirmation that the card you used to make the purchase has been refunded.
All returns are subject to a shipping charge.